Technical Support

Welcome to the MD Media Consulting Technical Support department. Our aim is simply to provide comprehensive support to all MD Media Consulting customers and to assist with presales queries.

MD Media Consulting provides you with comprehensive support so that you can spend less time fixing technical problems and more time enjoying MD Media Consulting Services.

Do you have a support issue that needs to be resolved?

Please use our Service Status page and Knowledgebase to find help first. Common problems are posted here, as well as guides and tutorials. Checking here may give you an instant answer

If you cannot resolve the matter, please submit a ticket. You will need to login to see all available departments.

If you are not an MD Media Consulting Client, please submit a presales ticket. You can also call our office during business hours (AEST). Please note that phone support is not as comprehensive as support tickets. If you have a complex issue, then please email. Provide as much information as possible in your initial email.This will resolve the issue faster.

You can also email a department directly from our Contact page.

When you email, you will receive with an instant support ticket, which you can track. We will then respond to your ticket as soon as possible.